Terms and conditions
All prices quoted are correct to the best of our knowledge at this time, some prices may vary from time to time but we will always do our best to keep the website up to date.
All prices given are subject to a further small booking fee. All prices are the standard prices that are payment for the time and tour offered by the tour guide, should the customer request a change we will were possible try to accomadate but extra charges will apply:- waiting time after the booked time of pick up (if we’re early then no waiting time will be charged before the agreed time), any deviation from our chosen route (shops, cash points etc.), extra passengers in a multi seater, cleaning charges for any soiling of the vehicle, damage to the vehicle in any way are all chargeable extra on top of the quoted price. However we do our best to accommodate our customers needs and avoid extra charges in most cases, extra charges are very rare and only added in exceptional cases.
Cleaning charges will be added to the fare when required, we have very high standards when it comes to vehicle cleanliness which is appreciated by most customers, however if any marking, staining , wetting or soiling occurs during a journey then you will have to pay extra, this is obvious to most people but then there are the exceptions who are normally the ones who cause the damage. A common statement is "it’s only water, juice, milk and will dry!" true but not to our standards , the vehicle is now off the road for 24hrs and has to be valeted clean this is what the charge is for. Cleaning charge price is determined by the driver on the day. We will do our best to keep this price as low as possible.
Unforeseen events such as road accidents, road works and mechanical failure unfortunately are a part of everyday life. We always try our best to complete a journey on time and avoid such events ,our reputation depends on it. However if such delays occur or the journey has to be cancelled due to unforeseen circumstances then Liverpool-Transfers.com, Beatles-tours.com and owners or the driver will not be held responsible for any losses. If the journey has been pre paid for then a refund for the appropriate amount will be issued. It is always advisable when travelling to airports etc. to allow plenty of time to get there as motorway closures and queues are a daily occurrence ,we are always happy to advise on journey times based on an average day. You are advised to buy holiday insurance to cover any problems or losses you may have due to unforeseen circumstances.
Parents please take note that a "Baby" is counted as one passenger. They must by law have a seat and seat belt despite being very small. Please take this into account when booking as you may be charged a call out fee, for example if you order a four seater vehicle, we arrive and there are four adults and a baby then you will pay a call out fee and the journey will not go ahead. Alot of parents think they can pursued us or trick us in to breaking the law but as mentioned before we have many many years of experience in this trade and we are not prepared to risk the safety of children on these occasions.
Proud and thankful to be awarded Travellers Choice Award in 2020 putting us in the TOP 10% of attractions in the WORLD! WOW!
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